Customer Commitment

DFD - Fuel For Thought Identifier

“Hey. We want your team to fly to Hawaii and polish fuel for us. Would you do that?”

Customer Commitment. Diesel Fuel Doctor is all about that…

Pretty sure every technician, admin staff, and the janitor volunteered for this one.

“It would be our pleasure.”

Then came the logistics…

What do you actually have to go through to get fuel maintenance equipment, filters, spill control accessories and all of the ancillary stuff onto an island in the middle of the Pacific Ocean?
Quite a bit, it turns out.

Doesn’t really matter. The customer asked us to go. We figured it out. The job went seamlessly. Everyone praised the process and the quality of the work. Most importantly, there was never a thought to say “No.” to the customer.

DFD Hawaii

The answer is yes.
What is your question?

What’s in your tank?  Do you know?  Do you want to? 
You should!

Fuel For Thought is designed to be more than a “Freshman class” in fuel quality control.  We’re going to present some technical stuff in small bites. We hope you will find it both useful and entertaining.

Please chime into the conversations on social as well!  Be sure to Like & Follow Diesel Fuel Doctor on Facebook & LinkedIn.

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